Hi, I'm Mark Blake.I fix the tools your team works around.

The software you already pay for can probably do the job. It just isn't set up to work together.

What I do

Software setup and data cleanup
Choosing and setting up the software you run customers, jobs or projects in, and moving your records over clean, so it works on day one.
Reporting and data analysis
Turning the data you already have into answers, like which marketing actually brings in business, with reports people can read at a glance.
Small business IT management
User accounts, email, domains and software updates, handled every month so you don't have to think about them.

I work on a project fee or a monthly retainer. No hourly billing, to keep our incentives aligned.

Before
A process only one person understands.
After
Every process is written down, and anyone on the team can run it.
Before
Lots of spreadsheets, and nobody can get a straight answer out of them.
After
You know what's working, what isn't, and why.
Before
Paying for all of a tool, using half of it.
After
You pay for fewer tools, and the team actually uses them.